Frequently Asked Questions
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Our team can take 2-3 business days to fulfill an order. Standard shipping can take 3-5 business days.
International shipping could take up to 14 business days.
Due to global supply chain challenges, shipping times could be longer than usual. -
Our products are made from 100% Pure Mulberry Silk - never satin.
Unlike satin, which is typically made from synthetic materials like polyester (plastic), our silk is a natural, breathable fiber that’s incredibly gentle on your hair and skin.
It helps reduce frizz, prevent breakage, and retain moisture - making it a the ultimate beauty hack!
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Yes, we do offer refunds!
To be eligible, items must be new, unworn, and returned in their original packaging. We’ll also need a photo of the product(s) to confirm their condition before processing your request. -
We allow customers to edit or cancel their order within 6 hours of purchase.
While we’ll do our best to accommodate your request, please note that not all changes can be guaranteed—as our team works quickly to process and ship orders as fast as possible. If you need to make a change, please reach out to us as soon as possible with your order details.